Shipping policy

Processing Time All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout.

Domestic (US): Delivery typically takes 3-7 business days after your order has been processed and shipped.

International: Delivery times vary by destination, but typically take 7-21 business days after processing. Please note that international orders may be subject to customs fees, duties, and taxes, which are the responsibility of the customer.

Shipment Confirmation & Order Tracking You will receive a shipment confirmation email with a tracking number once your order has shipped. Tracking information may take 24-48 hours to update.

Lost or Damaged Packages KHA-TEES is not responsible for packages lost or damaged in transit. If your order arrives damaged, please contact us at [your email] with your order number and a photo of the damage, and we will do our best to resolve the issue.

Contact Us For any shipping questions, reach out to us at [your email].